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Privacy policy


Nova Auction House Ltd. collects personal information for specific, limited purposes.  We collect personal contact information (for example, name, address, email address and telephone numbers) if you: sign up or register for one of our online auctions or purchase any product from Nova Auction House Ltd. In our online store. This information is used to fulfill your request and respond to your inquiries.

Email marketing: We may send you emails about our store, upcoming auctions, new products, and other updates.  You can unsubscribe at anytime by clicking on the unsubscribe link at the bottom of the email.

We collect demographic information, as well as purchase history, to gain a better understanding of your interests so that we may develop better service. 


When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, this implies that you consent to our collecting it and using it for that specific reason only. 


Nova Auction House Ltd. will never sell your information, nor will we make it available to a third party unless there is a request from a law enforcement agency.


Our store is hosted on Lightspeed. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

Your data is stored through Lightspeed's data storage, databases and the general Lightspeed application. They store your data on a secure server behind a firewall.


Our online auctions are hosted on HiBid. They provide us with the online auction platform that allow us to sell our products to you. 

Your data is stored through HiBid's data storage, databases and the general HiBid application. They store your data on a secure server behind a firewall.


Be aware that our website may contain links to other websites provided and maintained exclusively by third parties not subject to Nova Auction House Ltd.’s Privacy Policy. Please review the privacy policies on any external websites to determine their information handling practices.

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. 

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


Nova Auction House Ltd. maintains personal information in a combination of paper and electronic files. We take every reasonable precaution and follow industry best practices to protect your personal information to make sure it is not lost, misused, disclosed, accessed, or altered. 


By using this site, you confirm that you are at the age of majority in your province or state of residence.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Any changes take effect immediately upon their posting to the website. If the store sells your information may be transferred to the new owners so that they may continue to sell products to you.


If you would like more information, please contact us at [email protected]